Terms of Service

By accessing or using the ZaneAtlas website or engaging our services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

ZaneAtlas provides software engineering, AI automation, cloud platform engineering, and related digital services ("Services") on a project or retainer basis, as agreed in individual Statements of Work (SOWs) or service agreements. The scope, timeline, deliverables, and commercial terms of each engagement are defined in a separate written agreement. These Terms of Service govern the general relationship and any matters not covered by that agreement.

Unless otherwise specified in a written agreement: • Work product created specifically for a client under a paid engagement is assigned to the client upon full payment • ZaneAtlas retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in delivering services • ZaneAtlas retains the right to use general knowledge, skills, and techniques gained during an engagement • Open-source components incorporated into deliverables remain subject to their respective licences

We treat all client information shared during discovery calls, audits, and delivery as confidential. We do not disclose client-specific information to third parties without consent, except where required by law. Clients are expected to treat any proprietary ZaneAtlas methodologies, tooling, or pricing information as confidential.

Payment terms are defined in individual service agreements. Generally: • Projects are invoiced on a milestone or monthly basis as agreed • Payment is due within 14 days of invoice date unless otherwise agreed • Late payments may result in work pausing until accounts are settled • All prices are exclusive of applicable taxes unless stated otherwise

To the fullest extent permitted by law, ZaneAtlas's total liability to you for any claims arising from or related to these terms or our services shall not exceed the amounts paid by you to ZaneAtlas in the three months preceding the claim. ZaneAtlas is not liable for indirect, incidental, consequential, special, or punitive damages, including loss of revenue, data, or business opportunity.

We warrant that our services will be performed with reasonable skill and care. We do not warrant that systems we build will be error-free or uninterrupted, but we commit to addressing material defects identified within the warranty period defined in your service agreement. Our website and any free resources are provided "as is" without warranty of any kind.

Either party may terminate a service engagement by providing written notice as specified in the applicable service agreement. On termination, you are responsible for fees incurred up to the termination date. ZaneAtlas will deliver any completed work product for which payment has been received.

These Terms of Service are governed by the laws of the jurisdiction in which ZaneAtlas is incorporated. Any disputes arising from these terms shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration before resorting to litigation.

We may update these Terms of Service from time to time. We will notify clients of significant changes. Continued engagement with our services after changes constitutes acceptance of the updated terms.

For any questions about these Terms of Service: ZaneAtlas hello@zaneatlas.com